Our terms and conditions for using KitaBlitz. Please read them carefully before using our service.
This is a convenience translation. The German version of these terms of service prevails in case of any discrepancy.
These Terms of Service govern the contractual relationship between Kitablitz (hereinafter "Provider") and the user (hereinafter "Customer") regarding the use of the web-based service KitaBlitz.
KitaBlitz is a web-based service that helps parents in Berlin apply for kindergarten places by managing child profiles, browsing the kindergarten directory, generating AI-powered application emails in German, sending them, tracking delivery, processing kindergarten replies automatically, and managing follow-up campaigns.
Deviating terms of the Customer are not recognized unless the Provider expressly agrees to their validity in writing.
Customers within the meaning of these Terms of Service are consumers as defined by consumer protection law. Mandatory consumer protection provisions remain unaffected.
Use of the service requires registration. By registering, the Customer submits an offer to enter into a usage agreement. The contract is concluded upon confirmation of the registration by the Provider.
The usage agreement is concluded with:
Kitablitz
Rosenfelder Ring 160
10315 Berlin
Germany
Email: [email protected]
Use of the service is only permitted for persons of legal age (18 years or older). Minors may only use the service with the express consent of a parent or legal guardian.
The Provider makes the following services available to the Customer:
Application emails and other email content are generated using Artificial Intelligence (OpenAI). The Customer is obligated to review all AI-generated content before sending and to adjust it if necessary. AI-generated content constitutes a draft — the Customer bears responsibility for the final content sent.
The Provider strives for high availability of the service. However, uninterrupted availability cannot be guaranteed. Planned maintenance will be announced in advance where possible. The Provider assumes no liability for interruptions due to force majeure.
The service operates on a credit model. The use of AI-powered features — in particular the generation of application emails, follow-up emails, and reply emails — requires credits that are deducted from the Customer's balance.
Credits can be purchased through the website in various packages. Current prices are displayed at the time of purchase on the website. All prices include applicable value-added tax, where applicable.
Payment processing is handled by the payment service provider Stripe. Invoices and purchase confirmations are provided directly by Stripe.
Purchased credits are generally non-refundable once used. Unused credits may be refunded at the Provider's discretion. Statutory consumer rights remain unaffected.
The Customer is responsible for keeping their login credentials confidential and is liable for all activities carried out under their account. The Provider must be notified immediately if unauthorized access is suspected.
The Customer undertakes to provide truthful and complete information during registration and when creating child profiles and applications. Changes must be updated without delay.
The Customer is obligated to review all AI-generated emails before sending. The Customer assumes full responsibility for the content of the emails sent.
The Customer undertakes to:
The Customer undertakes to respect kindergartens that have opted out of automated emails and not to contact them via the service.
The KitaBlitz platform, its design, source code, and associated documentation are protected by copyright and remain the property of the Provider or its licensors.
The Customer retains all rights to their own content (child profiles, personal notes). The Customer grants the Provider the necessary license to process this data for the purpose of providing the service.
AI-generated emails are created for the Customer's personal use. The Provider makes no exclusive rights claims on the generated content.
The Provider is liable without limitation for damages arising from injury to life, body, or health, as well as for damages based on intent or gross negligence. The same applies to mandatory statutory liability (e.g., under the German Product Liability Act).
In the case of slight negligence, the Provider is only liable for breach of essential contractual obligations (cardinal obligations). In this case, liability is limited to the foreseeable, contract-typical damage.
The Provider assumes no liability for the accuracy, completeness, or suitability of AI-generated email content. AI-generated content constitutes a draft tool and does not constitute legal or professional advice.
The Provider uses SendGrid for email delivery. No liability is assumed for delivery failures, delays, or spam classification by the recipient's mail server.
The Provider does not guarantee the accuracy or completeness of the data in the kindergarten directory.
The protection of your personal data is important to us. Personal data is processed in accordance with applicable data protection law. Details on data processing can be found in our Privacy Policy.
The usage agreement is concluded for an indefinite period. There is no minimum contract period.
The Customer may terminate the contract at any time by deleting their account or by written notice (email). Unused credits expire upon termination.
The Provider may terminate the contract with reasonable notice or with immediate effect if the Customer violates these Terms of Service.
Upon termination, the Customer's data will be deleted in accordance with the Privacy Policy. Purchased but unused credits are generally non-refundable. Statutory consumer rights remain unaffected.
The Provider reserves the right to amend or supplement these Terms of Service with effect for the future.
The Customer will be informed of material changes by email.
Continued use of the service after the amended Terms of Service take effect constitutes acceptance. If the Customer does not agree to the changes, they may terminate the contract in accordance with Section 9.
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection provisions of the Customer's country of residence remain unaffected.
If the Customer is a merchant, a legal entity under public law, or a special fund under public law, the Provider's registered office is the exclusive place of jurisdiction for all disputes arising from this contract. Statutory jurisdiction rules for consumers remain unaffected.
The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr. We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
Should individual provisions of these Terms of Service be or become invalid, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by a valid provision that comes closest to the economic purpose of the invalid provision.
If you have questions about these Terms of Service, please contact us:
Email: [email protected]
Kitablitz
Rosenfelder Ring 160
10315 Berlin
Germany